Real hair extensions - Synthetic hair extensions - Hair extension

Human hair extensions - Synthetic hair extensions - Human hair wigs

Frequently asked questions

What types of hair extensions do you have?

We offer real hair extensions and synthetic hair extensions. Real hair extensions come in the form of: wigs, clip-in hair extensions, hair bands, nail hair and ponytails. Right now we also have synthetic hair extensions that are only sold as ponytails.

 

When will I receive my package?

We ship all orders the same day if they are placed before 4:00 p.m. Orders received by us after that time will be shipped on the following non-holiday day. We send all packages with PostNord or DHL and arrive within 1-3 days after ordering at the latest. You will receive an email with shipment information to follow/track your package all the way to you.

 

Where are you and how can I contact you?

We are online at hairbygracestore.com. We deliver our hair extensions from the warehouse in Knivsta, Uppsala to most European countries. You can reach us via email at info@hairbygracestore.com or via the contact form at the bottom of the website.

Where are you located and how can I reach you?

We are online at hairbygracestore.com. We deliver our hair extensions from the warehouse in Knivsta, Uppsala to most European countries. You can reach us via email at info@hairbygracestore.com or via the contact form at the bottom of the website.

I regret my purchase, what do I do?

You have 14 days from the day you received the package to register a return. It is easily done by writing to us at info@hairbygracestore.com. The customer pays return shipping. Read more about shipping and returns here and on our return policy here .

 

What payment options do you offer?

At Hair by Grace Store, you can pay with Klarna, Visa, MasterCard, GooglePay and ApplePay.

 

To which countries do you sell and how much does shipping cost?

Right now we sell to customers in Europe. Shipping costs are EUR 4,9 for orders under EUR 49, otherwise we offer free shipping to customers throughout Europe.

 

Can you sleep with clip on hair extensions?

We advise against sleeping with clip ons.

Sleeping with clip on hair extensions can damage your own hair. It can cause hair loss or bald spots. Clip on extensions also get tangled and wear quickly if you sleep with them in.

How to install clip on hair extensions?

Do this:

  • Make a horizontal line from ear to ear using a pin comb. Pin the hair over the legs so it's out of the way.
  • Tup the hair close to the scalp where the clips will sit, preferably with a tupping comb or a comb with close-fitting teeth.
  • Attach the clips to the tufted line and then work upwards until all parts of the clip on hair are in place. Remember that the longest part of the clip on set should sit where the head is widest and the smallest parts should be inserted on the sides.
  • Style and enjoy your new look!

Do you want to know more about clip on hair extensions? Read our blog post about clip on hair extensions .

How long do clip on hair extensions last?

Clip on hair extensions can be installed in the morning and taken out in the evening. You can also choose to use it in special occasion. This means that clip on extensions last quite a long time, compared to other more permanent hair extensions.

How much do clips damage my own hair?

Avoid installing the clips in the same place on the scalp to reduce wear and tear on your own hair. Take out clip on extensions when you shower or sleep. This extends the life of the extension and is gentle on your own hair.